All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. They are sent through the ‘Signed For’ Royal Mail system and any delays through the postal system are out of our control.

Domestic Shipping Rates and Estimates

We offer flat rate shipping to UK Postal addresses depending on size of the item purchased.

Shipping option	Price
Size: Small	£3.00
Size: Medium	£5.00
Size: Large	£10.00

International Shipping

We offer international shipping to the countries listed with the Royal Mail.

https://www.royalmail.com/sending/international/country-guides

We offer a flat rate for European Countries and International shipping depending on the size of item purchased.

Shipping option	Price
European Countries Size: Medium	£10.00
European Countries Size: Large	£16.00
International (Non-European) Size: Medium	£16.00
International (Non-European) Size: Large	£20.00

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Georgie Fay Art is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 9 days of receiving your shipping confirmation email, please contact us at georginafay@gmail.com with your name and order number, and we will look into it for you.

We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at georginafay@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at georginafay@gmail.com